Privacy Policy

Last updated: December 2024

1. Introduction

At Collaj.app, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our photo collage creation service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address, name, and password when you create an account
  • Payment Information: Processed securely through Stripe; we do not store credit card details
  • Usage Data: How you interact with our service, features used, and collages created
  • Photos: Images you upload to create collages (see Photo Privacy section)

3. Photo Privacy

Your photos stay private.

Photos you upload are processed in your browser and are not permanently stored on our servers. When you export a collage, the processing happens locally, and we do not retain copies of your original photos after your session ends.

4. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve our service based on usage patterns
  • Respond to customer support requests
  • Prevent fraud and abuse

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Stripe for payments, Firebase for authentication and cloud storage
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger or acquisition

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS), secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with our service. You can control cookie settings in your browser.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt out of marketing communications

9. Data Retention

We retain your account information for as long as your account is active. Cloud-saved projects are retained until you delete them or close your account. Upon account deletion, we remove your data within 30 days.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

11. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Your continued use after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at privacy@collaj.app